The Jekyll Island Authority (JIA) seeks a Museum General Manager to provide dynamic leadership in the development of educational programs, organization, staffing, and operations of a new museum. The General Manager will develop and implement a progressive educational and experience-based set of programs for the “Mosaic”, our completely new museum scheduled to open in 2019. The General Manager will be responsible for staffing, scheduling, budget, and operations and management of the new museum and the historic landmark district tour program. Fundraising and board relations are not direct responsibilities of the Museum General Manager.
- Assist the Director in the determination and implementation of the vision of the department, development of long range and annual goals, evaluation and regular reporting of progress towards goals.
- Directs the museum’s operations, to include development of education and public programming, budget, scheduling, special events and tours, and staffing.
- Collaborates with Director to develop and prepare annual budget and business plans; monitors expenditures to ensure that budgetary guidelines are followed.
- Manages, secures and maintains the property and facilities of the Museum, as well as the collections and objects contained in the museum exhibits; regularly assesses property and building, coordinates with appropriate JIA departments to ensure all facilities are up to high quality standards.
- Operates the historic district tour program of individuals and group tours.
- Maintains exhibit gallery and other museum spaces to provide high quality guest experiences.
- Manages and leads staff including hiring, staff support and development, performance reviews, coaching, etc.
- Administrative supervision including payroll and operation budgets aligned with JIA operational requirements for museum.
- Interface with JIA Director of Retail Operations and Museum Gift Shop Manager to ensure communication of available programming.
- Collaborates with JIA Marketing in development of marketing plan that supports the department programs and goals.
- Assists Director with promotion of Museum and Historic Resources with presentations to the community e.g. rotary groups, businesses, etc.
- Regularly communicates with Director on departmental issues, events, etc.; may represent Director at meetings and other functions as assigned.
- Ensures compliance with all JIA polices, monitor internal control environment of department.
- Prepare reports and correspondence.
- Attends and participates in professional development; maintains awareness of new trends and developments relevant to the Museum.
- Participates in on-going management/staff training including harassment, diversity, customer service, etc.
- Performs other duties as assigned
- Bachelor’s degree in museum management or history-related field from an accredited college or university required, advanced degree preferred.
- Minimum of 5 years museum experience in a historic property setting. Experience and skills must include, but not limited to: staff training, tour operations, educational program development and implementation, staff and facilities management, special events coordination, property rental operations, and exhibit development and maintenance.
- Ability to provide strong leadership, vision and strategic direction.
- Demonstrated knowledge of standards and best practices for museums, as well as a history of involvement in relevant professional organizations.
- Strong record of success in audience development.
- Demonstrated excellence in writing and public speaking.
- Proven ability to work cooperatively, diplomatically, and effectively with other departments in the organization, volunteers, and in community relations and outreach capacities.
- Competence in managing museum operations, including personnel matters. Demonstrated ability to supervise, as well as to work successfully with, museum staff, volunteers, and diverse public constituencies. Strong focus on customer service.
- Evidence of success in developing, managing, and growing an annual operating budget. Strong business management skills.
- Excellent planning, time management and decision-making skills. Working knowledge of spreadsheet, database, email, calendar/scheduling, and word processing software.
- Willingness to work a variable schedule, including weekends and evenings when needed.
- Must possess valid driver’s license.
- Exert up to 40 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects.
- More than 50% of the typical work day may be spent walking, sitting and standing.
- Between 25% and 50% of the typical work day may be spent climbing stairs, pushing and pulling.
- Less than 25% of the typical day is spent balancing, stooping and/or crouching, kneeling, reaching, sitting and repetitive motions of the wrists, hands or fingers.
- Sensory abilities required are feeling, grasping and touching with more than 50% of the time spent talking and hearing.
- Visual abilities to perform tasks required are to operate motor vehicles and determine the accuracy, neatness, thoroughness of work assigned or to make general observations of facilities or structures.
- Required to perform work in outdoor environmental conditions. Exposure to extreme heat, high humidity and occasionally adverse weather conditions as well occasional extreme cold.
- Will be exposed to hazards such as moving mechanical parts and moving vehicles.
- Will be subject to atmospheric conditions such as fumes, oils, odors, dusts, mists, or poor ventilation.
- Noise levels are considered normal to loud, may require worker to shout.
This description of job responsibilities is intended to reflect the major responsibilities and duties of the job, but is not intended to describe minor duties or other responsibilities that may be assigned from time to time.
This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If email confirmation is not received, applicant may contact Human Resources at 912-635-4086 for confirmation, however, due to the volume of applicants received, we are unable to provide information on application status after receipt.
All qualified applicants will be considered, but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Relocation expenses are not authorized, applicants should consider this when applying.
Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons without regard to race, color, religion, sex, national origin, age, veteran status, or any other status protected by law.