Overview

Education

Skills

Job Summary
Oversees and participates in the daily operations of The Getty Store through the exercise of supervisory skills/responsibilities to promote and ensure both a positive work environment and a positive customer experience.Major Job Responsibilities
Executes floor leadership by displaying and modeling for the staff premium customer service at all times to ensure an outstanding experience for every visitor interaction
Key holder responsibilities, including opening and closing the store
Supervises selling floor adapting to attendance levels and staff breaks
Cash handling oversight and accountability
Leads and supervises store staff in sustaining everyday effort of maintenance, sales goals, and customer service
Disseminates relevant information and delegate various store operational tasks to all staff, especially tasks/duties to assigned team members as a designated leader of a specific section team
Demonstrates knowledge of product, current exhibitions, and store/museum policies
Qualifications
High School Graduate /GED
1-2 years supervisory experience
3-5 years retail experience preferably in a museum, specialty, or book store
Knowledge, Skills and Abilities
Must be personable, congenial, and hospitable with a professional, energetic, and positive attitude

Ability to lead, motivate, communicate, and generally interact with people in a positive way

Must be proactive with strong organizational and problem solving skills

Excellent written and verbal/interpersonal communication skills

Must be able to operate a computerized point‐of‐sale system (POS)
Working knowledge of MS Word and Excel
Must be able to stand between 4-6 hours consecutively.
Must be able to work independently with little or no supervision at times
Advanced selling skills
Advanced communication skills
Getty Center knowledge – galleries, exhibitions, general information
Knowledge of art history
Problem solving ability
Ability to lift up to 40 pounds