Job Summary
Oversees and participates in the daily operations of the Getty bookstore through the exercise of supervisory skills/responsibilities to promote and ensure both a positive work environment and a positive customer experience.Major Job Responsibilities
Displays and models for the staff premium customer service at all times to ensure an outstanding experience for every visitor interaction
Supervises selling floor adapting to attendance levels and staff breaks
Cash oversight and accountability
Leads and supervises store staff in sustaining everyday effort of maintenance, sales goals, and customer service
Disseminates relevant information and delegate various store operational tasks to all staff, especially tasks/duties to assigned team members as a designated leader of a specific section team
Demonstrates knowledge of product, current exhibitions, and store/museum policies
High School Graduate /GED
1-2 years supervisory experience
3-5 years retail experience preferably in a museum, specialty, or book store
Knowledge, Skills and Abilities
Must be able to operate a computerized point-of-sale system (POS)
Must be able to stand between 4-6 hours consecutively.
Must be personable, congenial, and hospitable
Must be able to work independently with little or no supervision at times
Advanced selling skills
Advanced communication skills
Getty Center knowledge – galleries, exhibitions, general information
Knowledge of art history
Problem solving ability
Ability to lift up to 40 pounds