Job Title: Manager of Exhibit Maintenance
Department: Exhibits & Design
Reports To: VP Exhibit Project Management & Design
The Manager of Exhibit Maintenance oversees a team responsible for the maintenance of the Museum’s exhibits. Responsibilities will include the appropriate scheduling of staff to ensure ongoing and preventive maintenance to exhibits is performed on a timely basis, while ensuring all safety guidelines and regulations are followed by staff. Also oversees contractors and volunteers as required. Incumbent works independently with minimal supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Must adhere to the museum’s policies, best practices, and procedures.
- Ensure appropriate scheduling of staff. Produce a detailed schedule that highlights the staffing assignments for upcoming exhibit projects and tasks.
- Work with operations team and update exhibits calendar with facility-wide events and operational experiences to staff accordingly.
- Perform a variety of administrative functions, including reviewing staff time cards to ensure accuracy and staff adherence to scheduling and overtime guidelines.
- Ensure all pertinent staff documents and training materials are updated as necessary.
- Coordinate training and schedules for exhibit staff and volunteers.
- Perform regular quality control evaluations on exhibit maintenance operations.
- Give direct and significant creative input to the exhibit development and design team for future projects and remediation.
- Oversee the proper start-up and/or shut down of all exhibits and halls on a daily basis.
- Perform rounds and accurately document which exhibits are operational, partially-operational, off the floor and inoperative in the galleries.
- Coordinate traveling exhibition logistics and oversees contract labor for incoming traveling exhibitions.
- Take a proactive role with the maintenance team to identify problems and repair (in a timely manner) all mechanical and electrical exhibit components.
- Coordinate the repair of components that cannot be repaired in-house or with current resources.
- Assist in unloading, set up, take-down and loading of temporary and permanent exhibits.
- Coordinate and delegate tasks with the traveling exhibits crew to ensure safe and timely load-in and load-out.
- Lead by example – maintain a clean, safe work environment by demonstrating a thorough knowledge of tools and equipment; follow proper safety procedures associated with each tool equipment/material.
- Perform other duties as assigned.
DESIRED EDUCATION AND EXPERIENCE
High school diploma or equivalent required and a minimum of three (3) years of similar experience at a cultural institution or public-facing attraction required or an equivalent combination of education and experience.
KNOWLEDGE, SKILLS AND ABILITIES
- Proficiency in Microsoft Office.
- Demonstrated success with quality control.
- Ability to prioritize tasks and strong organizational skills.
- Able to problem solve with flexibility and demonstrate good judgment in a variety of situations.
- Ability to work without direct supervision.
- Excellent time management skills and attention to detail.
- Must possess excellent hand/eye coordination, as well as close vision.
- Must be able to read, understand, interpret, and comment on plans, workflow diagrams/schedule, and construction drawings.
- Ability to work flexible schedules, including nights, weekends, and holidays as required and as work dictates.
Oral and written fluency in English is required for the position; bilingual fluency in Spanish is preferred.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions as the Manager of Exhibit Maintenance. Reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.
- Heavy physical activity performing strenuous daily activities of a technical nature. Work is normally performed in both interior and exterior environments.
- Work often performed while on a ladder and at elevated heights.
- Medium to heavy physical effort, including lifting up to 70 lbs.
- Work requires the ability to kneel, climb stair, and climb ladders and work in tight spaces.
- Work requires visual acuity and hand dexterity to manipulate tools, safety equipment, and machinery.
Frost Science is an Equal Opportunity Employer.
About Phillip & Patricia Frost Museum of Science
The Phillip and Patricia Frost Museum of Science is a leading science museum dedicated to sharing the power of science, sparking wonder and investigation, and fueling innovation for the future. Located in Downtown Miami’s waterfront Museum Park, Frost Science is divided into four buildings: the Frost Planetarium, Aquarium, and North and West Wings. Here, guests can learn about the core science behind living systems, the solar system and known universe, the physics of flight, light and lasers, the biology of the human body and mind, and much more. Guests can explore the world of science, technology, engineering and math (STEM) in an experiential setting with interactive exhibitions and unique shows. Frost Science is also dedicated to education, earning national awards for its summer camps and after-school programs.
Frost Science inspires and connects people of all ages and backgrounds to enjoy science and technology, and to better understand ourselves and our world.