North Museum of Nature and Science

Job Title: Visitor Services Associate (Part-time)

Job FunctionProvide a friendly and knowledgeable experience for visitors to the North Museum and perform opening and closing procedures.

Reports To: Visitor Services Manager


  • Experience with cash handling required.
  • Experience with Point of Sale systems preferred.
  • Ability to multi-task admissions and retail sales.
  • Enthusiasm about the Museum, its programs, activities, and events.
  • Experience in retail sales and customer service preferred.
  • Good problem-solving skills.
  • Ability to maintain a professional and calm demeanor at all times.
  • Ability to communicate effectively.
  • Ability to communicate in Spanish a plus.
  • Enthusiasm for working in a team environment and learning new skills.
  • Commitment to excellent customer service.
  • Consistent, dependable, and punctual.
  • Weekday/weekend availability is required.

Primary Responsibilities:

  • Greet and check-in guests.
  • Demonstrate knowledge of the Museum and its procedures, policies, events, programs and activities.
  • Sell museum memberships.
  • Maintain and work in the gift shop.
  • Answer primary Museum phone line.
  • Perform light housekeeping in Museum.
  • Perform opening and closing of POS System including reconciliation.
  • Perform opening and closing of Museum.
  • Other tasks as needed.


  • Primarily a day-time position, but flexibility is required due to some events/programs on evenings, and holidays. Approximately 8 to 20 hours per week.
  • Individuals hired for this position will be required to give consent to criminal and credit checks. The North Museum of Nature and Science is an Equal Opportunity Employer.
  • For more information, contact the North Museum of Nature & Science, 400 College Avenue, Lancaster, PA, 17603-3393. No phone calls, please.
  • To apply, please complete Apply prompts via Indeed

Job Type: Part-time

Job Type: Part-time

Salary: $10.00 /hour


  • Customer Service/Education/Science: 1 year (Preferred)

Overtime often available:

  • No

Pay frequency:

  • Every other week


  • Advancement and Growth Opportunities


  • Day